Simple plans for everyone
Get started with the Free plan. Bring your entire team on board with the professional plan. Elevate your organization to the next level with the enterprise plan.
Get your entire team on board
Per team member / Per month
Unlimited team members
FREQUENTLY ASKED QUESTIONS
Yep, we’ve got answers
Can I use Collato for free?
Yes, absolutely. If you want to gain a first-hand experience with the Collato product, we offer a Basic version which is free forever. Later, you may or may not upgrade to the Professional or Enterprise plan, which would cost money.
What does "free forever" in the Basic plan mean?
It means that as long as your Collato organization is not needing more than 3 team members or 2 workspaces, you can use the product free of charges, no matter how much the product is used or how many people are added guests.
What does "14 day free trial" in the Professional plan mean?
It means that once you sign-up for the Professional plan, you enter a subscription and get all the professional features, such as access to an unlimited number of team members or workspaces for free during 14 days. After that period, we ask you to provide your credit card details and whether you prefer a monthly or annual billing and would charge you accordingly. If you are not doing anything, you will automatically be downgraded to the Basic, free plan and loose the Professional benefits. You can restore your Professional plan at any later point in time.
How much does Collato cost?
If you pick the paid Professional plan, after the 14 days free trial and once you provide your credit card details, Collato charges as little as 6 € (8 € if you choose monthly billing) per month for you and any team member you add to your organization. So if you have 10 team members in your organization, Collato will cost you 60 € per month overall (80 € if you choose monthly billing).
When should I pick the Enterprise plan?
Once you cross the amount of ~50 team members, it may make sense financially and from the product features to switch to the Enterprise plan. Enterprise plans are usually a fixed sum, which is billed and renewed on a yearly basis, and which is tailored to the needs of your organization. With the Enterprise plan, powerful features can be added to the product, such as single sign-on, private workspaces and product analytics, plus a key account will support you on a daily basis.
What do you consider an "team member"?
A team member is added via the settings and has access to the entire Collato account of your organization (minus private workspaces, which exist in the Enterprise plan), with permission rights attributed by the admin(s). It differs from the guest access, which can be granted on any filtered view to people within and outside of an organization, which can be granted without limits and extra costs.
What is a "workspace"?
A workspace can be used for an individual project, a team, a client or anything else. All content you add to cards in that workspace is only available in and limited to that workspace. So it's containing all information and restricts access only to people being invited to that workspace. The admin(s) of the overall organization can decide which team members have access to what workspace. Views created for and shared with guests can only show a set of cards, filtered within a workspace, not across different workspaces. All meta information, which we call properties, is configured on a card level (like status, owner, due date, etc.) and will apply to all other cards in that given workspace. Cards in another workspace are not affected by this and can have a set of completely different properties.
What is a seat, which I will be billed for?
A seat is either an "admin" (full rights) or a "team member" (limited rights) inside an organization. Guests, i.e. people being invited to collaborate with a link are not counting as seats. You can hence involve an unlimited amount of guests, without paying more.
What if more people are added to my plan during the month?
So whenever somebody is invited as an "admin" or "team member" to an organization, which is signed up for the professional plan and not in the trial phase anymore, an additional seat is charged for the entire month and will be billed with the next invoice. If you choose yearly payments, the new user will be billed for the current and remaining months of the year with an additional bill sent to you mid of next month. If an admin or team member is removed, the seat will be removed for start of the next month and not be charged in the next bill.
How many people can I add to my organization?
You can invite as many people as you want. Bear in mind, that for each admin or team member will cost a "seat" once you are or later switch to a Professional plan. Guests, which you invite via the share option, are always free.
How can I cancel my Professional plan?
You can cancel your professional plan at any time in the settings of your organization. Your subscription will still remain active until the last day of the period for which you made your monthly/yearly payment. You will afterwards downgrade to a free plan but can restore your paid plan at any later point in time.
Which payment methods do you accept?
We accept Credit card, Paypal and direct debit. For the Enterprise plan invoice is also an option. We work with payment provide Stripe, which is handling payments very professionally and safely.
When will I be charged?
We charge towards mid of the month.
Should I rather pay monthly or yearly?
Monthly payment have the benefit of flexibility. You don't have to pay a year upfront and can decide every month whether you want to cancel the subsription or not. Yearly payment is cheaper and potentially means less hassle.
Can you send me an invoice?
We automatically generate invoices which you can either access in the settings of your organization or which you can configure so they will be sent to an email address on regular basis.
Do you provide discounts? To students or NGOs?
Collato currently doesn't provide discounts. For early supporters, the free trial may be extended for up to six months.
Is my data safe?
We take data safety very serious. All your data is encrypted. All servers are in Germany and Collato adhering to GDPR standards.